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FAQ’s

Our aim is to assist you! Here are some of the commonly asked questions for your reference. If you have any inquiries or require information, please don't hesitate to reach out to Precise Steel Solutions. We're eager to explore how we can support your business.

Please inform us of the following details when placing your order:
  • Quantity required.
  • Material grade.
  • Material thickness.
  • Desired completion date and time.

Ideally, we prefer to receive a .dxf file at a 1:1 scale. If you only have sketches or samples, we can convert them to .dxf format, but please note that additional charges may apply for this service.

Certainly, you are welcome to provide your own material. Please make sure it is clean and in good condition, with straight edges, to ensure smooth processing by our machines without any complications.

As a general guideline, we typically aim for the smallest hole or slot size to be equal to the thickness of the material. For instance, if the material is 3mm thick, the smallest hole or slot we can cut would be around 3mm in diameter. We can consider going smaller on a case-by-case basis, but it's quite uncommon for us to go below half the thickness of the material for such cuts.

Certainly, we have the capability to convert a hand-drawn sketch or a physical sample into our preferred .dxf format. Please note that there will be charges associated with this conversion service.

Certainly, we can supply test certificates upon request for a nominal fee, provided that the request is made in advance.

Our friendly office staff will give you a call to inform you when your ordered parts are ready for collection. If you have any additional questions or need assistance before then, don't hesitate to reach out to us at 0432538364. Australia.

At the moment, we do not offer delivery services. However, we can provide you with the necessary information such as weight and size to assist you in arranging a courier company for the transportation of your items.

Upon making an inquiry, you will receive a quote along with a reference number. Subsequently, an invoice will be emailed to you, and you can complete the payment via bank transfer.

Quotations are provided at no cost.